Monday, September 21, 2009

Batch Pad

I've lived in my Pad for almost a week now and it feels like it's been about 4 hours... I realized that I'm just not home enough to get all settled and "used to" it just yet.

I got home last night, after a pleasant evening with the family at Josh and Jackie's lovely home and had nothing to do. Nothing! It was the strangest thing. I've been so busy with moving and two jobs and etc., that I just now finally had a night with nothing but me and my batch pad. It was a bit weird. I just walked around and looked at things and kind of digested my apartment. It was a strange experience to say the least. And then I played video games until the wee hours of the morning.

The sink and mirror part of my bathroom are actually in the hallway. The toilet and shower are the only things actually behind a door, much like a hotel. So after assembling the bed in its place in my room, I sat upon it to relax and looked out into the hall. I immediately noticed the problem. "That is not okay," I said, seeing that the extra large mirror was a straight shot from my bedroom. Angela laughed and said she knew I would say that.

I have a thing about mirrors. I am not a superstitious person, but because of stupid movies I watched as an impressionable youth and some underlying psychopathic qualities of mine, I do not like mirrors. I don't trust them. They're mischievous portals to the evil world of Satan... okay, not really, but... I... just... can't get past it for some reason. At any rate, I need it covered. I bought a curtain railing so all I need now is some curtains and someone with a drill. I don't remember the exact dimensions. I think 4x3 or 5x4 or I don't know but whatever the size, its been hard to find curtains that size.

Thursday, September 3, 2009

Consumer Whore

I just experienced this phone call and I think it portrays a mindset that I'd like to make a public example of.

Me- "This is David with Charter Communications, how may I help you?"
Her- "I'd like to add DVR to my service."

~insert probing questions and up-selling attempts here~

Me- "Well, in that case, you have some options... You can do a free self-installation if you pick up the equipment yourself or I can send a tech out to install it for $29.99."
Her-"Well, I don't really want to do a self-install, but I don't want to pay for it either."

~moment of silence~

Me- "So which one do you want?"
Her- "Well, can't you just have someone bring it out?"
Me- "Yes, I can. For just a one time charge of $29.99."
Her- In a very perplexed voice, "Well, can't you just waive that?"
Me- "No, I can't."
Her- "Well, can I speak to your supervisor?"
Me- "No. We're the sales office, we don't wave charges. If you want to speak with customer service, I'll give you their number."

~gave number for customer service~
I bet this lady voted for Obama. It's okay to ask for deals, but there really is a limit. There's a difference between asking for a break and expecting a handout.
I wanted to ask her why I should wave the installation charge. Why? What is the reason? Should this technician not get paid for his time taken to get the DVR Box and drive out to this persons house and spend about half an hour there or possibly more installing this DVR? If this process takes one hour from the time the technician obtains the DVR until he gets back to the office or onto his next job then this technician got paid $15/hr and that is only if 100% of this installation charge went to the tech. Should this technician do this as a volunteer service to this customer out of the goodness of his heart? Does the goodness of his heart feed his family? No.

*Read my political analysys of this situation here*.